Your well-being is our priority
At Hotel Winters, our priority continues to be our guests and team. In light of the evolving COVID-19 (Coronavirus), we are highly focused on the health and safety at each of our properties, while still delivering a first-class experience. We are monitoring developments to continue to deliver service that aligns with the World Health Organization, Centers for Disease Control and local health authorities.

Cancellations
In this current environment, we recognize plans can change, so we’ve updated our policy, so your travels are as worry-free as possible. We are waiving all cancellation fees, 24-hours prior to your arrival for all reservations.

Cleanliness
We are committed to delivering the highest standards of cleanliness so you can feel at ease during your stay. We have enhanced our efforts by vigilantly disinfecting high-traffic and high touch common areas including Guest Services, door handles, handrails and elevator buttons. These efforts extend to the room where particular care is given to disinfecting hard surfaces.

Our safety measures Include:

• Rooms disinfected with electrostatic spraying which eliminates bacteria and viruses. These are conducted between each guest stay.
• Hand sanitizer stations placed throughout the hotel in high-traffic areas.
• High-traffic areas will be cleaned and disinfected every 2 hours.
• All guests will receive a welcome package that includes: a facemask, 4oz bottle of sanitizer and alcohol wipes.

Property features:

• Extra-wide corridors for adequate social distancing.
• Our Alice SMS 24/7 platform virtual concierge is available for contactless room service & requests.
• Abundance of spacious, open, outdoor spaces such as the courtyard, Abbey Lounge, and outdoor seating areas arranged with proper social distancing in mind.
• The hotel is three stories with staircases that exit directly to the street, allowing guests to bypass common areas if desired.

To ensure our employees safety, we have provided education on proper handwashing as well as sick benefits, so our team stays home if they are feeling ill.

We know there is a lot of uncertainty at this time, but we remain committed to you. Please allow us to answer any questions or concerns you may have at (530) 505-9123.

We look forward to welcoming you back!